General Enquiries

You can contact us by telephone at +44 (0) 1474 442570 or by email at customerservices@cashmerecaveman.com

Our office hours are 9 am to 5 pm, Monday to Friday. We are closed on Bank Holidays.

Yes absolutely. We can ship any of our products internationally, including WildKitchens, and our team are often installing abroad. We have shipped to much of North America, Europe, Asia and Australia. We will need to work with you to find the best shipping solution for your country and product, so pricing will be bespoke. Please get in touch with our Sales Team to talk through your requirements.

You can make a payment using all card types via Shopify Payments on our website, or we can provide an offline payment link via Square. Alternatively, you can make a bank transfer. Please request bank details from our Sales Team.

Our canvas manufacturer does offer a limited selection of alternative colours. Please request samples from customerservices@ccwildkitchens.com if you would like to view the range. Please note that alternative colours will have a longer lead time and carry a premium cost.

Yes, power is required for the lighting. There are various options for providing power to the WildKitchen. Please refer to the WildKitchen User Guide for more information. 

WildTents come in two sizes as standard - a Single and a Double WildTent. For further information on dimensions, please see the WildKitchen Overview page. We have built Triple WildTents previously, and this is very much an option. We also have a design team on hand to discuss the feasibility of custom-sized tents, however these will come at a premium price.

Please refer to the relevant section of the WildTable User Guide for information on how to best clean and maintain your copper tabletop.

No, the Teppanyaki Cooking Plate is made from enamelled cast iron. When this gets too hot, it can crack. Please refer to the WildTable User Guide for how to use this but it should only ever be sited on top of the burner lid when closed. 

We recommend restaurant-grade, lump wood charcoal. You can purchase this from our website. We do not recommend using briquettes or compressed charcoal, as this burns much hotter and can lead to the failure of certain parts.

The flue damper closes the flue, preventing air from escaping the firebox. In practice, if you close this partially, this will increase the heat being given off by the table as hot air is not being drawn away as quickly, when completely closed, this will ultimately kill the fire off. For more information, please refer to the WildTable User Guide.

The WildTable legs are fully adjustable using a #4 Hex key. Insert the Hex key into the bolt at the back of each leg, loosen, adjust the leg height and then tighten again.

The skilts are made from wool, and should be dry cleaned.

If you are looking to reduce the heat being generated, either heat given of as warmth or heat within the firebox for cooking, simply turn down whichever air control you have open towards the MIN level. Do not go all the way to MIN or this will ultimately extinguish the fire  Also ensure the flue dampener is open fully.

The timber is fully stained twice during the build process. Like all timber left outdoors, it will silver over time, but ongoing sealing with a waterproof, UV-resistant stain will extend its lifespan. This is ideally done once a year, doing it at any stage will still increase the lifespan of the timber.

Installation times will depend on the size of WildKitchen you have ordered, and other factors such as accessibility and weather. For more information, please get in touch with our customer service team.

Yes, the WildTable an WildKitchen have been purposely designed for use in all seasons. 

The WildTable offers huge versatility on how you can cook, combining the ability to grill, fry, smoke, slow-roast, bake, steam and boil. Keep an eye on our social media channels for inspiration on what to cook. 

Please refer to the accessories section on the website where you can buy items.